artisan-retreats

frequently asked questions

To register for a spot in one of our Knitting Retreats, please fill out the registration form under “Booking & Pricing” for the respective retreat.

Please allow for up to 4 business days to confirm your reservation. We apologize if the retreat sells out before we can process your application. In this case, you will be placed on the waiting list and be informed if a spot opens up.

You will only be asked to make a payment once we have confirmed your spot and sent you an invoice by email.

Once your registration has been processed, you will receive an invoice via email. A 50% deposit per person is required to confirm your reservation. The full payment must be made by the retreat’s respective due date (see Booking & Pricing) to keep your reservation. You can also choose to pay the full amount immediately.

We accept

  • online bank transfers
    We except SEPA transfers from within the Euro-Zone.
    *As we have WISE, you can also pay to a local bank account in the USA, Canada and UK, as well as a selection of other countries. For more details, please contact us via our contact form.
  • WISE to WISE transfers
  • credit card
    *A 3% surcharge fee will apply to credit card payments to partially cover processing fees.

Once your payment has arrived, you will receive a confirmation email.

  1. Single room: You will have your own, private room.
  2. Double occupancy with another knitting participant: If you are coming solo, you can choose to share a room with another participating knitter. The room will have a double bed but with two separate mattresses. Pictures of the room can be found under Accommodation on our website.
  3. Double occupancy with your non-knitting partner: You can bring your non-knitting partner with you! You will share a room together and they will be able to join all non-knitting activities. The room will have a double bed but with two separate mattresses. Pictures of the room can be found under Accommodation on our website.

Yes, you certainly can! To extend your stay beyond the days of the retreat, please contact the hotel directly:

Hotel Rieser (Austrian Alps Knitting Retreat)
www.hotel-rieser.com/en/booking
Tel: +43 5243 5251
Email: info@hotel-rieser.com

Bovey Castle (Devon, UK Knitting Retreat)
www.boveycastle.com
Tel: +44 (0)1647 445 000
Email: info@boveycastle.com

Please email info@artisan-retreats.com with your requirements. Together with the resort hotel, we will do our best to ensure that your stay is ‘stitch perfect’!

Please go to Workshops to learn about the workshop curriculum and go to Activities to see all non-knitting activities offered during our retreats in Austria.

Certainly! We extend a warm invitation for your non-knitting partner to join us for all meals and in all our non-knitting activities. Details can be found on the Activities page of the respective retreat:

Moreover, the hotel offers a plethora of other fun activities. If your partner seeks relaxation, they can unwind at the spa and pool, sipping on a warm drink while enjoying a good book or a soothing massage.

Please note: Any additional activity suggestions (outside of the retreat schedule) are not included in the pricing package and must be booked and paid for separately.

In the event you would need to cancel the retreat after you have confirmed your participation, please let us know as soon as possible by emailing us at info@artisan-retreats.com .

For precise payment and cancellation deadlines, please refer to the Booking & Pricing page for your chosen retreat.

We reserve the right to cancel the retreat or change the program without giving any reason. In the event that a cancellation is necessary, payments will be fully refunded. For more information, please read our Terms & Conditions.

We recommend you visit your government’s Foreign Office to learn about your personal entry requirements for travelling to the destination country of our respective retreat.

We highly recommend acquiring adequate out of country health insurance and trip cancellation & trip interruption insurance.

While this is ultimately up to you, we definitely recommend bringing your bathers to enjoy the spa & pool area, as well as comfortable walking shoes and a small day backpack for outdoor activities.

Additionally, for the UK retreat at Bovey Castle, we recommend bringing a raincoat and umbrella – just in case 🙂

Austria: The EURO is the official currency of Austria.

United Kingdom: The Great British Pound (GBP) is the official currency of the UK.

You will be picked up from an airport near the retreat location, in a private shuttle bus. Participants will be informed in advance via email of the exact meeting point. For more information on the pick up location and times, please refer to your chosen retreat`s Schedule page.

It is important to plan your arrival at the airport before our shuttle’s pick up time to ensure your transportation to the resort. If your flight arrives in the afternoon or evening, we strongly recommend arriving on the previous day and staying over-night at one of the local airport hotels. This means you can make the most of the retreat and not miss out on any of the excitement!

*Please note that if you decide to extend your stay beyond the days of the retreat, the retreat no longer covers the pick-up and drop-off service to and from the nearest airport. In this case, you would need to make your own private arrangements.

If you chose to fly, we recommend planning your trip to arrive at the destination on the day before the retreat starts, in case your flight is delayed. 

Planning in an additional day, means you can make the most of the retreat and won’t miss out on any of the excitement!

We also highly recommend acquiring adequate out of country health insurance and trip cancellation & trip interruption insurance.

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